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Sapient - Metro Manila

FOOD DELIVERY ACC - EASY & Newbie Friendly - CSR

Sapient - Metro Manila Posted: 2 Month
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Job Responsibilities:

  • Provide world-class customer service by knowing the brand, connecting with customers, and creating solutions.
  • Resolve inquiries via chat and email by delivering exceptional client support in accordance with our quality guidelines.
  • Resolve customer questions concerning order status, shipping, and subscription management.
  • Spot trends and serve as the voice of our customers by passing their feedback along to our internal team.
  • Actively participate in CX conversations and updates documented in our internal channel.
  • Attend meetings with CX Team.

Apply Now! Get Hired at Sapient and join the fastest growing company!

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