Philippines landscape
Job Post
Sapient Global Services

Technical Support

Sapient Global Services Posted: 2 Month
Flag job 🏴


Technical Support Responsibilities:

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.

Flag job 🏴
Similar Jobs: Food delivery, Call Center Representative: Hiring Fast Facts, Utilization Review Nurse - WFH - Dayshift, NURSE, Company Nurse, Registered Pharmacist, BPO Bank Tellers, Loans Processor, Credit and Collection Staff.