Philippines landscape
Job Post
Sapient Careers - North Edsa

OFFICE WORK CSR - TSR With or Without Experience

Sapient Careers - North Edsa Posted: 1 Month
Flag job 🏴

Description:

We are in need of Customer Service Representatives and Technical Support Representative for our Pioneer Account!

NO BPO EXPERIENCE REQUIRED

OFFICE WORK

What you will be doing?

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Making sales or recommendations for products or services that may better suit client needs.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Adhering to all company policies and procedures.
  • Communicates appropriate choices for resolution in a well-timed manner.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

Apply Now! Get Hired at Sapient and join the fastest growing company!


Flag job 🏴
Similar Jobs: NON-VOICE and VOICE Healthcare Collections Rep, EASY TELCO ACCOUNT CSR / TSR No I-rate Caller, Easy Collections Account Customer Service Agent, Shopify Developer - Philippines Applicants Only, SEO Research Associate - PH Applicants Only, Shopify Graphic Designer - Philippine Applicants, Part-time Opportunities at Appen, Homebased Opportunities - Philippines, Flexible and Easy at Appen - English Speakers.