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Customer Service Assistant

International Marketing Group Posted: 2 Month
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  • Listen and respond to customers’ needs and concerns
  • Provide information about products and services
  • Determine charges, and oversee billing or payments
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Research answers or solutions as needed
  • Refer customers to supervisors, managers, or others who can help
  • Graduate of any Bachelor's Degree.
  • Preferably with six (6) months of relative working experience
  • Fresh graduates are welcome to apply
  • Honest and trustworthy
  • Can deal with people at all levels
  • Diplomatic and personable
  • Proficient in MS Office
  • Service-oriented and can work with minimum supervision
  • Flexible and can work Mondays to Saturdays
  • Residence in Makati is a plus

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