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Job Post
MAQ Talent Solutions

Customer Service Representative

MAQ Talent Solutions Posted: 5 Days Work From Home
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- At least 18 years old
- With or without call center experience
- Knowledgeable in basic English
- At least High School Graduate (old curriculum)
- SHS graduate (new curriculum)
- Willing to start immediately
- Willing to work onsite

Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.

Customer Service Responsibilities list:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools

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