About The Role
We are looking for an Amazon Virtual Assistant who can help with optimizing the client’s store in Amazon. The successful candidate must have a go-getter attitude and be persistent in accomplishing tasks, follow ups and other concerns. The ideal candidate must be well-organized, with good time management skills and work with minimal supervision.
We know it can be tricky to apply for roles, wondering if the position is right for you and if you and your experience are suitable for the part. Many people won't apply for roles unless they feel that they tick every single box. At eFlex, we look for many different skills and abilities, and we're always looking for how new team members can add to eFlex and our culture. So if you don't think you quite meet all of the skills listed, we'd still love to hear from you!
What you'll be doing
Product research and competitor analysis.
Amazon account management, including comments and feedback from the customers for escalation.
Managing information flow in a timely and accurate manner
Optimize product listings to attract traffic and brand awareness, including conduct of keyword research and creation of product page.
Source for suppliers across the globe.
Fulfill orders and respond to customer inquiries.
Assume special projects or duties as required
Troubleshoot and resolve issues in a timely manner, ability to articulate errors and initiate processes to resolve issues.
Fix orphan listings, changing different sizes and colors from the parent template
Add images, listing optimization, changing content, creating NIS templates.
Proven experience as an Amazon Virtual Assistant
Ability to use correct listing guidelines is a must.
Familiarity with current technologies, like desktop sharing, cloud services and VoIP
Experience with CRM, word-processing software, and spreadsheets (e.g. MS Office)
Critical thinking capabilities, high technical aptitude and troubleshooting abilities.!
Excellent phone, email and instant messaging communication skills
Excellent time management skills
Experience with Helium 10 is an advantage.
Experience working on Amazon Central
Solid organizational skills and keen attention to detail
Good communication skills; verbal and written
Experience using Shopify and WooCommerce is an advantage
Knowledge and familiarity with shoes and intimate apparel (bras)
What you'll enjoy at eFlex
We live our values as playmakers, obsessed with learning, care personally about our colleagues and clients, are radically open-minded, and take pride in everything we do.
We offer a COMPETITIVE SALARY AND BENEFITS package. This includes a comprehensive HMO, optical reimbursements, and 13th Month Pay.
Opportunity to Work-From-Home
Recharge and go on your next getaway or simply take time off for yourself through our flexible vacation & sick leaves. We want our team to be happy and healthy!
We support our employee's career growth and development by offering opportunities for promotion.
eFlexervices is a 20-year-old BPO company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners.
Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through proper recruitment and heavy investment in the right people.
Deep integration within our partners' organizations drives our team to take ownership of their work. This stakeholder mindset pushes higher performance, better quality, and longer retention.