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Customer Service Representative

Strategic Networks, Inc. Posted: 3 Month
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Description:

Qualifications:

-          HS Graduates, Undergraduates, and College Graduates are welcome to apply

-          With atleast 5 months of experience as a CSR handling international account

-          Willing to work Onsite

-          With good communication skills

 

Job Description:

-          Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization’s service standards.

-          Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas.

-          Requires ability to navigate a computerized date entry system or other relevant applications.


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