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INFO-TECH SYSTEMS INTEGRATORS (M) SDN BHD

Software Support Specialist (Mandarin Support)

INFO-TECH SYSTEMS INTEGRATORS (M) SDN BHD Posted: 3 Month
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Description:

The Position: 

Info-Tech is a software company offering Complete Cloud HR Software including industry first innovative Face Recognition with GPS Mobile / Tablet Attendance for staff Attendance. Info-tech cloud HR Software has simple & user friendly yet comprehensive Attendance, Payroll, Leave, Claim, Appraisal & Job costing software modules. Info-Tech mobile app supports iOS & Android with “Your HR matters on the go” slogan. Employees can do attendance, apply leave, view their payslip, tax forms & any messages from HR. Managers will up be updated with live push notification of staff lateness, absent & Leave.

Responsibilities:
•    Support user enquiries on our in-house HR Software via phone / email / remote assistance.
•    Provide on-site and off-site technical assistance.
•    Conduct product training to end user.
•    Involve in ad-hoc projects.
•    Resolve customer technical issues in a timely & professional manner.

Qualifications:
•    Candidates must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering(Computer/Telecommunication), Computer Science/Information Technology, Human Resource Management or equivalent.
•    At least 2 Year(s) of working experience in the related field is required for this position. Candidates with Contact centre experience would be an advantage.
•    Strong IT and troubleshooting skills.
•    Possess excellent communication skills.
•    Excellent command of spoken and written Mandarin and English.
•    Ability to multi-task and work independently in a fast-paced environment.
•    Self-motivated & independent, customer-oriented with excellent interpersonal.
•    skills, quick learner, and good team player.
•    Ability to work in a fast-paced environment and handle difficult customers.
•    Candidates MUST be able to start work immediately.
•    Fresh Graduates are encouraged to apply.

Salary & Benefits:
- Basic Salary (RM3,000 to RM4,000)
- Annual Leave 
- Medical Leave 
- Medical Benefits
 


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