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Job Post
OnlineFactory.asia

Norwegian Customer Service Representative

OnlineFactory.asia Posted: 6 Month
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Description:

OnlineFactory.asia is looking for a Norwegian Customer Service Representative.

Positions are open for both Filipino bilingual applicants and native Norwegian.

Join our team as Norwegian CSR:

  • Main task is to answer call, email & chat of the customers’ queries of an International famous fashion e-commerce client.
  • Give the best support to the customers that will lead to sales
  • Solve tricky and hard cases by collaborating with the team members
  • Being proactive in providing feedback for product & service improvement
  • Maintaining the integrity and ensure to be compliant with the processes

Requirements:

  • Strong writing skills in the Norwegian language
  • Can communicate in English & Norwegian written and verbal
  • Computer literate & Customer service experience is a plus
  • Experience using Zendesk is an advantage but not required
  • Living in the Philippines or willing to relocate after a pandemic

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