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Visionary Solutions Sdn Bhd

TELEMARKETER

Visionary Solutions Sdn Bhd Posted: 5 Month
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Description:

Responsibilities

·        Conduct cold calls using a set of leads to schedule product demonstration.

·        Answer incoming calls and any enquiries from prospective customers

·        Assist customers with their product enquiries and perform brand cross selling through the phone

·        Use scripts to provide information about product’s features, prices etc. and present their benefits

·        Ask pertinent questions to understand the customer’s requirements

·        Persuade the customer to buy by demonstrating how merchandise or services meet their needs

·        Deal with complaints or doubts to safeguard the company’s reputation

·        Keep records of calls and sales and record useful information

·        Prepare sales/ call reports to present to manager.

Requirements

·        Experience as telemarketer or similar sales/customer service role

·        Computer literate, especially excel.

·        Excellent communication and presentation skills

·        Good command in English & Bahasa Malaysia

·        Chinese language is an advantage.

·        Skilled in negotiation and dealing with complaints

·        Persistent and results-oriented

·        Patient and able to handle customer rejection

·        Minimum SPM Certificate

·        High motivation to meet sales quota and facilitate future sales

 


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