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Global Quest Consulting Group, Inc.

IT Technical Support

Global Quest Consulting Group, Inc. Posted: 2 Month
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· Bachelor’s degree in Information technology, Communications or related field.

· 1-2 years of IT support experience

· 1-2 years of content creation / presentation / social media specialist

· Demonstrable support skills with a strong portfolio

· Must have intermediate to advance knowledge Microsoft 365 (OneDrive, Teams, Outlook, Planner), and other similar tools

· Strong verbal and written communication and skills

· Must have effective time management skills and the ability to meet deadlines

· Experience with digital marketing and content writing is a plus

Basic knowledge on Live Events – Zoom, Teams, OBS

Job Description

· Provide support, create materials/manual and conduct training on the following tools:

o Microsoft Office365 (Outlook, OneDrive, Teams, Planner, etc.)

o OBS Scenes setup

o Live Event Support - Zoom and Teams

· Provide inputs to meetings and sharing ideas

· Liaise effectively with team members, internal clients, and external partners.

· Contribute to team efforts by accomplishing training materials on time and with quality and performing administrative tasks, system health-check activities and occasional end-user testing as needed.

Can communicate clearly and effectively both verbally and written

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