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Job Post
Compex Technologies Sdn Bhd

Technical Support Engineer

Compex Technologies Sdn Bhd Posted: 3 Month
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Description:

Overall Responsibility 

Responsible for troubleshooting network problems for the software development team for their released software.

 

Key areas of responsibility 

  • Works directly with customers to resolve hardware, software, licensing issues.
  • Assists customers with reported product failure, taking actions to resolve issues.
  • Investigates and tests customer problems in a lab environment with hardware and software.
  • Stays current on networking technologies and new product offerings.

Skills and attributes 

  • Degree / Diploma in Electrical / Electronic Engineering / Computer Science
  • Bilingual in English and Chinese (to communicate with Chinese customers).
  • Strong communication skills (written and verbal).
  • Knowledge of different network operating system implementations and installations

 

Experience requirement

  • Expertise in troubleshooting networking protocols in WLAN technologies - 802.11, 802.11n, 802.11ac and 802.11ax
  • Minimum 1-year working experience

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