Customer Service

Job Duties & Responsibilities

• Promptly attending to customer enquiries and follow up in a friendly and professional manner.
• Addresses customer service issues expeditiously.
• Provide support to the Manager on the day-to-day management of the facility.
• Sells product features, benefits, and competitive advantages in a customer-focused approach.
• Identifies and escalates through appropriate channels all maintenance issues which cannot be solved by facility personnel.
• Responsible together with the onsite team for the sales and revenue performance of the business.

Job Requirements:

• Candidate must possess at least a Diploma/Degree in any field.
• High-quality communication, teamwork and interpersonal skills.
• Honesty and commitment to accomplish tasks, and the ability to work quickly and accurately.
• Able to work comfortably with figures and computer-related work.
• An interest in working with people and the ability to cheerfully provide great service with a smile.
• Demonstrates the appropriate level of skills to promote company products.
• At least 2 Years (s) of working experience in the related field is required for this position.
• Able to work in various locations – Chan Sow Lin, Segambut and Section 51A
• Working hours: 9:00am to 6:00pm (Monday to Friday) & 9:00am to 1:00pm (Alternate Saturday)