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GDV Business Services Co.

Technical Support Representative

GDV Business Services Co. Posted: 2 Month
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Description:

As a Technical Support Specialist, you are the tech expert who will deliver outstanding IT support to the customers and clients of the biggest global brands.

Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next TSR :
• Are at least a high school graduate
• Have an experience of at least twelve (12) months in the BPO industry
• Have excellent English communication skills
• Have working knowledge of computers
• Have good customer service, multi-tasking, and problem-solving skills
• Are willing to work on shifting schedule

Here’s what’s in store for YOU :
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities


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