Showroom Coordinator/ Marketing Associate

Summary of Main Duties and Responsibilities:

To take full responsibility for the day to day running of the Showroom to ensure that the Showroom (Southwoods and Alabang West) is visually merchandised to an excellent standard and to ensure that the highest levels of Customer Service are given at all times. 

General 

• Assign in registration area for some company events.
• Filing of Documents
• Misc. administrative tasks as and when required.
• And other tasks and responsibility necessary for the department and beneficial to the Company.

Reports 

• To produce a monthly report covering walk in clients and showroom concerns.
• To produce Manning Report in Showroom monthly.

• To produce weekly and/or monthly report of damaged/defect materials in Showroom.

Human Resources -

• Checking of DTR such as Timecard, Overtime Slip and OT Form of Personnel (Greatwall, Omniworx, PeopleLink and Superclean) –
• Coordinate, Monitor and Follow up with Admin/Agency (Greatwall and Omniworx) regarding the Salary of personnel.
• Implementation of proper attire especially when they are in manning schedule (Sales).

Customer Service

• To ensure that Clients are extended the highest levels of customer service at all times.
• Must be knowledgeable of all projects and must know how to present it to clients.
• To deal promptly with Customer complaints, liaising with customer services in order to resolve queries.
• Assist Clients of Agents who are not around.