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Value Care Health Systems Inc

CUSTOMER SERVICE ASSOCIATE (ROVING)

Value Care Health Systems Inc Posted: 3 Month
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Description:

JOB DESCRIPTION

Assists and answers queries (through phone) of Value Care clients and or hospital personnel regarding their plan benefit, consultation, admission and utilization.

 

DUTIES AND RESPONSIBILITIES

  • Responsible in handling client's inquiries and concerns pertaining to their healthcare coverage.
  • Issues outpatient approval codes to accredited hospitals, clinics and dentists;
  • Coordinates with different departments to address clients needs.
  • Escalates to immediate supervisor cases that needs approval higher authority. (i.e. urgent cases, unresolved complaints, priority members)
  • Performs other tasks assigned by immediate supervisor.  

QUALIFICATIONS:

  • Candidate must possess at least Bachelor's Degree in Nursing or any medical allied courses.
  • Anyone with relevant experience.
  • Fresh / Entry level applicants are welcome to apply.
  • Must have good communication and interpersonal skills.
  • Ability to multitask while working under minimal supervision.
  • Computer literate with proficiency in MS Office using MS Word and MS Excel.
  • Salary is negotiable.
  • Applicants must be willing to be assigned in different hospitals across NCR, CAVITE, LAGUNA, CAGAYAN DE ORO.
  • Full-Time position(s) available.

VALUCARE provides our employees with a total rewards package, which includes competitive market benefits:

  • Salary is negotiable (based on capabilities and performance / accomplishment)
  • Performance based bonus
  • Life Insurance Coverage
  • Health care benefit coverage up to 3 dependents
  • Retirement benefits
  • Annual Salary Increase
  • Leave benefits (15 vacation leaves and 15 sick leaves)
  • Birthday Leave
  • Profit Sharing
  • Uniform Benefit
  • Medicine Allowance
  • Vitamins Allowance
  • Company Sponsored Trainings 

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