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Job Post
Certo Solutions Sdn Bhd

eCommerce Management Executive

Certo Solutions Sdn Bhd Posted: 3 Month
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Description:

Responsibilities

  • Engage in new or existing product & market research in marketplace
  • Strategize Marketing Strategy
  • Involve in new or existing product posting, marketplace carousel & poster and selection photo.
  • Upload new product image, product listing, description and relevant information in platform.
  • Plan & implement activities for campaign or event that organize by platform, (e.g. Flexi Combo, Flash Sales & etc)
  • Reply Customer chat, tend to improve marketplace rating and follow up unpaid order.
  • Work with team members to complete duties as needed.
  • Achieving sales target, review sales performance & KPI.
  • Good customer service skill & improving customer service process.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Prepare weekly sale result and sale forecast.

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