Healthcare representative Non-Voice

* Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information

*  Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances
*  Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits

*  Prepare and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details
*  Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).