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Customer Care Executive

Quess Singapore Posted: 4 Month
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• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

  • 2 Locations (Toh Guan & Changi Businees Park) canddiate can choose eitherr one location
  • Day Shift - Staggered Timing or 2 shift is applicable 

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