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Japanese Bilingual IT Helpdesk

Nezda Posted: 4 Month Work From Home
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Japanese Bilingual IT Helpdesk
Temporary WFH


  • The first level IT support for the global team e.g Microsoft offices.
  • Communicate with the team to resolve & process user incidents via phone email & chat
  • Proactively maintaining daily system performance, having the ability to troubleshoot customer problems, and innate follow-up and follow-through skills are all essential aspects of the help desk support’s day-to-day role
  • Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.

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