Japanese Bilingual IT Helpdesk

Nezda Posted: 4 Month Work From Home

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Permanent Information Technology 70,000-105,000 PHP Associate degree Taguig, Metro Manila, Philippines

Duration of employment:

Permanent

Career field:

Information Technology

Salary (Monthly):

70,000-105,000 PHP

Qualification required:

Associate degree

Location of Job:

Taguig, Metro Manila, Philippines

Japanese Bilingual IT Helpdesk
Temporary WFH

Responsibilities:

The first level IT support for the global team e.g Microsoft offices.
Communicate with the team to resolve & process user incidents via phone email & chat
Proactively maintaining daily system performance, having the ability to troubleshoot customer problems, and innate follow-up and follow-through skills are all essential aspects of the help desk support’s day-to-day role
Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.

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