Inside Sales Account Manager

We are looking for Inside Sales Account Managers in Kuala Lumpur, Malaysia who can demonstrate the ability to take the initiative to support customers and assist them to maximize value in relationships and services to achieve their business goals. We’re looking for a passionate individual who will join a growing team to deliver our vision to shape the world by connecting markets to optimize global resources.

The Inside Sales Account manager will be responsible in managing the accounts assigned to him/her under the Book of Business and

1) retain the customer base by renewing their annual subscription aligned with business strategies and to

2) to grow the existing customer portfolio by actively hunting opportunities within the existing customer base and identifying sales opportunities and increasing ICIS value.

Key Accountabilities:

· Manage an existing book of business (i.e. in charge of renewing customers with existing contracts)

· Meet Sales Team Objectives including but not limited to the following:

o Retention activities through working in advance

o Generate Upsell opportunities and convert forecasted pipeline to sales

· Engage with customers to verify user experience and identify pain points

· Drive conversations based on mutual understanding with customer needs and addressed with value-led proposals

· Collaborate with cross functional partners to extend positive customer experience

· Other duties maybe assigned

Job Types: Full-time, Permanent  

Salary: RM4,000.00 - RM8,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Dental insurance
• Flexible schedule
• Gym membership
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

COVID-19 considerations:

We observed all safety measures when working in office and will update the team on the latest safety guidelines from time to time.