Technical Software Support

Job Responsibilities:

•  Provide technical assistance and support for incoming queries and issues related to software

•  Respond to queries either in phone, email, ticketing system

•  Follow up with customer to ensure issues has been resolved

•  Maintain good relationship with customers

•  Identify software problem and issues

•  Testing on software version release

•  Update knowledge as problem solve

•  Provide technical assistance and support for incoming queries and issues related to in-house system

Job Requirement:

•  Candidate must possess a Diploma or Degree in related field

•  Fresh Graduate are also encouraging to apply

•  Communication Skill

•  Microsoft knowledge

•  Preferably a candidate with Accounting knowledge

•  Self-motivated, with the ability to work independently and must be a team player

•  Strong analytical and problem-solving skills

•  PREFERABLY MANDARIN SPEAKING