Application Support Engineer

Via Appia Posted: 5 Month Work From Home

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Permanent Information Technology 35,000-70,000 PHP Bachelor degree Bonifacio Global City, Taguig, Metro Manila, Philippines

Duration of employment:

Permanent

Career field:

Information Technology

Salary (Monthly):

35,000-70,000 PHP

Qualification required:

Bachelor degree

Location of Job:

Bonifacio Global City, Taguig, Metro Manila, Philippines

Duties and Responsibilities:

● Assess issues and provide resolution

● Responsible for Incident Management process

● Answering incoming customer questions, by phone and/or email Production Deployment Support

● Application Backup

● Patch deployment

● Post Deployment validation Prod Application Support Activities

● Investigation of errors encountered

● Investigate all other application issues

● Data Extraction

● Report Generation

● Rerun Process model

● Retrigger Application

● Executing Scripts Platform Support

● Monitoring Server Utilization

● Clean up process models or delete old error process models

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