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Job Post

Application Support Engineer

Via Appia Posted: 5 Month Work From Home
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Duties and Responsibilities:

● Assess issues and provide resolution

● Responsible for Incident Management process

● Answering incoming customer questions, by phone and/or email Production Deployment Support

● Application Backup

● Patch deployment

● Post Deployment validation Prod Application Support Activities

● Investigation of errors encountered

● Investigate all other application issues

● Data Extraction

● Report Generation

● Rerun Process model

● Retrigger Application

● Executing Scripts Platform Support

● Monitoring Server Utilization

● Clean up process models or delete old error process models

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