Projects Application Engineer/Associate Engineer

• To ensure total customer satisfaction and customer success
• To provide pre-sales project evaluation and technical consultation to the customers and sales team
• To troubleshoot and provide technical support and solutions to the local and overseas customers
• To formulate training contents, plan and conduct training to the customers
• To analyze and provide field applications feedback and customer requirements to the internal teams
• To track and manage the open issues and customer projects with development teams to ensure on-time closure
• To prepare and maintain product documentation, knowledge base, user guides and help documents

Pre-requisites:

• Candidate must possess in at least a Degree / Advanced Diploma / Diploma in Software Engineering, Computer Science, Computer Engineering, Electrical / Electronic Engineering, Internet & Multimedia Computing, Information & Communication Technology, Business Information System, Engineering (Industrial), Engineering (Mechatronic/Electromechanical) or equivalent
• Excellent in project implementation and technical applications support
• Strong troubleshooting and problem-solving skills is a MUST
• Good interpersonal collaboration and coordination skills
• Knowledge in programming and software development is most preferable
• Practical knowledge in computing hardware, electronics and networking is most preferable
• Experience in Embedded OS / Android / Linux is an added advantage
• Practical knowledge in SDLC (Software Development Life Cycle) is an advantage
• Project management skill is an advantage
• Able to work independently with positive thinking and result-oriented
• Passionate and enthusiastic in improvisation, problem-solving and customer satisfaction
• Effective communication skills in BOTH English and Mandarin in verbal and written is a MUST in order to communicate with China and global customers. Communication skill in Thai language is an added advantage
• Able to support customers online and on-site
• Willing to travel and work over-time, over the weekend and occasionally on night-shift if and when required
• Fresh graduates and 1~2 years experienced candidates in related jobs are encouraged to apply