Japanese Associate Manager- JLPT N1 & N2
Salary Highly Negotiable
Manage team of team leads in the operations
Reports to the service delivery lead and responsible for daily operational performance management and ensure both contractual and operational KPIs are met.
Act as point-of-contact of the company and the client in the performance of operational sub-processes
Communicate regularly with the client to ensure that the proper department complies with the latest changes in the procedures
Lead client meetings to discuss team performance and address issues as required