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Linkserve Solutions BPO Inc.

Customer Service Representative

Linkserve Solutions BPO Inc. Posted: 6 Month Work From Home
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Description:

Job Description:

  • Outbound calls for surveys, lead generation, event invitation and/or sales
  • Inbound calls to resolve customer queries or close lead/sales
  • Data entry to update customer relationship management (CRM) software
  • Respond to emails
  • Create reports using Microsoft Office and Google Drive
  • Meet service level agreements set forth
  • Perform other duties as assigned

 
Qualifications:

  • Excellent English communication skills
  • Typing Speed: at least 40WPM
  • Ability to work under pressure
  • Ability to multitask, prioritize and manage time efficiently
  • Customer orientation and ability to adapt and respond to different types of personalities
  • Intelligent

 
Equipment:

  • Hardware: Laptop/Desktop
  • Headset: an A4tech or Jabra computer headset with noise-cancelling feature
  • Connectivity:  Minimum of 10 Mbps
  • Software:   Microsoft Office & PDF reader, Anydesk, Gdrive, Skype 

So, why join us?

  • Permanent work-from-home
  • Full Time and Long Term Employment
  • Basic Salary + Government Mandated Benefits
  • Internet allowance, Bonuses and other incentives
  • Salary will be based on: Skills, Attitude, Performance, Attendance
  • US and Canadian clients
  • Shift: Graveyard Monday to Friday
  • Training: less than a month

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