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Job Post
Talent Outsourcing Channel Solutions (TORCH)

Work at Home Customer Service Associate

Talent Outsourcing Channel Solutions (TORCH) Posted: 6 Month Work From Home
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Description:

Responsibilities

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.            
  • Determines eligibility by comparing client information to requirements.            
  • Establishes policies by entering client information; confirming pricing.            
  • Informs clients by explaining procedures; answering questions; providing information.            
  • Maintains communication equipment by reporting problems.            
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.            
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.            
  • Accomplishes sales and organization mission by completing related results as needed.  

Qualifications

  • Average To Excellent Communication Skills
  • Computer Literate 
  • Good Web Navigation Skills
  • Good Call Handling Skills
  • Amenable To Work On Shifting Schedules, Weekends, Holidays
  • Must Have 15Mbps Wired Internet Speed Connection

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