1. Manage the company’s social media accounts and post content daily.
2. Optimizing content calendars to schedule posts on different social media platforms
3. Monitor social media platforms daily; Instagram, Facebook, WhatsApp
4. Understanding the overall company, including the brand, customer, product goals and all other aspects of service
5. Engage with customer enquiries, appointment dates and generating revenue on social media platforms and WhatsApp.
6. Generating report and updating supervisor daily on work progress.
7. Optimizing content, tracking user traffic and assessing user response to different content posted.
8. Help plan social media campaigns to reach a wider audience.
9. Photography, graphic design and video content creation.
10. Positive attitude, detail and customer oriented with good multitasking and organizational ability
11. Researches and monitors activity of company competitors
12. Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
13. Demonstrable social networking experience and social analytics tools knowledge
14. Positive attitude, detail and customer oriented with good multitasking and organisational ability
15. Creates marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules
16. Collects customer data and analyses interactions and visits, plus uses this information to create comprehensive reports and improve future marketing strategies and campaigns
17. Reports progress to senior marketing management
18. Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook and Instagram
19. Researches and monitors activity of company competitors
20. Creates and distributes engaging written or graphic content in the form of social media content.
21. Creating content, including text posts, video and images for use on social media
22. Promoting products, services and content over social media, in a way that is consistent with an organisation’s brand and social media strategy.