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Job Post
Dotzero Pte Ltd

Customer Service Executive

Dotzero Pte Ltd Posted: 7 Month
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For this role, you will be joining our team for our Singapore Water Purifier brand, Our goal for Sterra is to be the number 1 Water Dispenser company in Singapore by the end of 2021. If you like the excitement of a fast-paced company, where you will be working and growing with hardworking and bright people, this is for you.

What You Will Be Doing:

  • Product demonstration face-to-face for customers
  • Ensure all customers are well taken care of from live chat, phone, WhatsApp and showroom
  • Empathize with customers on their concerns
  • Become product expert to answer all product queries

Who We Look For:

  • Only Singaporean/PRs may apply
  • Extremely positive mindset and attitude
  • Experience in Customer Service required
  • Patience to handle all customers
  • Great communication skills, EQ and positive language
  • Empathy and ability to read customers to know what they want
  • Calm and composed in all situations
  • Able to manage both happy and angry customers
  • Willing to learn
  • Great command of English

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