· To check and verify room status report.
· To clean all assigned rooms and designated public area in accordance with the established procedure.
· To provide turndown service in accordance with the established procedure.
· Check all lights, sound system in room and report immediately if there are any defects.
· Ensure that all requests by guests are attended to in a professional manner.
· Make final room check to ensure everything is in order before leaving room.
· Be responsible for the care and maintenance of his/her work store, trolley and all equipment and ensure that all equipment and materials are left in the same place and correct manner at the end of each shift.
· To ensure stock of supplies is adequately maintained and cleaning equipments are in good working condition.
· Advise the office of any lost property and valuable and return these to the office as soon as possible.
· Report any guest complaints, incidents of suspicious persons on the floor to the Team Leader Rooms.
· Ensure a high standard of cleanliness of corridor and service areas.