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Job Post
Suyuncdn

IT Operations Support

Suyuncdn Posted: 6 Month Work From Home
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Description:

APPLICANTS MUST KNOW HOW TO SPEAK MANDARIN 

 

Title of position: IT Operations Support

 

Position type: Full Time, Part Time, or Contractual

 

WE ACCEPT APPLICANTS WHO HAVE FULL TIME WORK AS OUR COMPANY OFFERS GREAT FLEXIBLE WORKING HOURS

 

Pay range: $1,800 per month

 

Location: Remote

 

Preferred Qualifications:

              

• Graduated in any IT related course

• Proficient in English and Mandarin Language

 

Description of responsibilities:

 

• Competent enough with all types of system for customer support via proactive monitoring, providing metrics for both system and process performance and ensuring system backups are processed regularly

 

• Responsible for managing the interface with all functions at all levels within the organization and with institution customers that consists of research, business and external partner units.

 

• Familiar with product management and project management, create and maintain the bridge between Operations Support team and DevOps team, focus on better product and better working environment.

 

• Can mediate escalating situations that would cause major incidents as required to ensure coordination of resolving parties, effective communication to stakeholders, post-incident review and documentation as well as fine tuning of operation management processes.

 

Required experience:

• Any Work Experience in Tech Related Field

 

 

Required skills:

• Decisiveness – Advance

• Intermediate Knowledge in IT Infrastructure Domain

• Problem Solving Skill- Advance

• Communication Skill - Advance

• Highly Resourceful

• Team-oriented personality


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