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GENO Management

Customer Service

GENO Management Posted: 9 Month
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Position                 : Customer Service (Mandarin Speaker)
Working Location  : KL Eco City Bangsar, Kuala Lumpur
Salary Range         : RM 2,500 to RM 3,500
Working Hours      : Monday to Friday (11am-830pm)
                                Saturday (1130am-430pm)

Job Descriptions

Provides support for orders, questions, concerns, and events for Wellness Advocates in Malaysia.

Key Responsibilities

Key responsibilities:

1. Attend to walk in, inbound phone call enquires and email replies

2. Communicate effectively on customers enquiries

3. Customer management

4. Support related events

5. Provide clerical and administrative support to management office if needed

6. Perform warehouse duties (receiving and inspection of goods into warehouse and stock take) if needed

7. Perform any duties as assigned by the Manager

Job Requirements

  • Ability to resolve complaints, research and resolve problems with Wellness Advocate orders promptly and courteously.
  • Able to respond on member concerns in professional manner.
  • Multilingual abilities in Malay, English & Mandarin would be an added advantage.

*Training will be provided once joined.


If interested, please Whatsapp(phone number)for more information

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