Malaysia landscape
Job Post
dreamcareerbuilder.com

Customer Service Manager

Pacific Management Posted: 9 Month
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Description:

Job Description

- Supervise day-to-day operations in the customer service department.

- Respond to customer service issues in a timely manner.

- Create effective customer service procedures, policies, and standards.

- Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.

- Maintain accurate records and document all customer service activities and discussions.

-Hire and train new customer service agents.

-Stay informed on the latest industry techniques and methods.

JOB REQUIREMENTS

- Willing to start immediately

- Open to learn new things.

- Able to work from 9.30 am untill 6 pm

- Obtained at least Diploma and above

- 2 years experience in related field

- Positive Attitude / Good Looking / Presentable

BENEFITS

- Near to public transport : LRT

- Career advancement opportunity

- Training provided

- Hi tea and Annual Dinner

- Performance Allowance


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