Malaysia landscape
Job Post
dreamcareerbuilder.com

Corporate Trainer

Hen Yeap Management Posted: 10 Month Work From Home
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Description:

We are looking for 2 enthusiastic champions of delivering an exceptional customer experience, with positive attitude and deep customer service orientation, talented individuals who has delivered cultural awareness and customer service expectation setting training and possess the following skills and attributes:

  • 3+ years experience as a Customer Service Trainer/ 8+ years Senior 
  • Retirees are welcome to apply
  • Minimum Bachelor/equivalent Degree required; Masters/Advanced Degree preferred
  • Excellent presentation skills and interpersonal, communication skills
  • Prior management of customer service training programs
  • Experience delivering customer service training to front line teams
  • Exceptional organization and project management skills
  • Expertise in/understanding of expectations and cultural nuances to support a global customer service organization
  • Has delivered cultural awareness and customer service expectation setting training
  • Proven track record of developing talent and improving client satisfaction scores
  • Excellent written and spoken English
  • Ability to communicate with poise and confidence in large classroom setting
  • Natural team player who can operate in a global, matrixed environment
  • Positive attitude and deep customer service orientation
  • Ability to think strategically and embrace change.

Benefits :

- Free training

- Stress free work condition and environment

- High income ( Paid in USD)

- Allowance

-Bonus/ Incentive/ Allowances/Annual leave/ Public Holiday(Cash or Good)

- Reasonable hours

-Work with team


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