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Job Post
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customer service

Geno Management Solution Sdn Bhd Posted: 12 Month
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Description:

Position           : Customer Service 
Working hours: Monday to Saturday (9 am to 6 pm)
                             Sunday (9 am to 5 pm)
Work location: Ara Damansara
Salary range    : RM 2800-RM3300
Tayarlo is a fast growing tire wholesaler. We hope that you will join our team and work together to create a happy working environment and bring good changes to the after-sales market.

We are looking for someone:-
•    Able to speak fluently in multilingual languages 
•    Detail-oriented and efficient
•    Possess good learning ability and able to adapt to fast-paced work
•    Wish to develop professionally in the customer service field for a long term
•    At least one year and above of working experience in the related fields
•    Have the patience to deal with our customers
•    Five working days (two rest days)    
•    Have to work on Sunday (Alternate)

Job Responsibilities:-
•    Provide each customer with exact product information via phone call and WhatsApp
•    Provide high-quality customer service, effective processing of orders and service support
•    Arrange delivery of goods
•    Follow up on customers’ payments
•    Ensure consistency of information and conform to guidelines and best practices
•    Maintain customer data and data entry
•    Support related communication and promotion activities of the marketin g team
•    Follow up and handle product related matters
•    Provide data, monthly and interim reports to management
•    Perform any task when needed

 

Interested applicants are invited to e-mail  and provide detailed resume to us stating contact details, employment history (if any) and academic background, a recent passport-sized photograph, together with current and expected salary.


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