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customer service executive

Geno Management Solution Sdn Bhd Posted: 12 Month
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Description:

Position    : Customer Service Executive 
Work location    : Petaling Jaya, Selangor
Industry    : Paper Merchant Company (Printing, Packaging, Publishing and stationery)
Salary range    : RM 2,000-00 – 2,500-00
Working hours:  Monday – Friday (8.00a.m.- 5.00 p.m.), Saturday  (8.00 a.m. -12.00 p.m.)

Responsibilities:
•    To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental service standards.
•    To coordinate with Company sales personnel and Customer.
•    Process Delivery Order, Invoice, Credit Note and ensure that the delivery to customer is on time.
•    To support the company in ad-hoc tasks.

Requirements:
•    Min SPM or diploma with 1-2 years related experience.
•    Fresh graduate is encouraged to apply. 
•    Able to communicate well with different levels of people.
•    Able to work independently under minimum supervision.
•    Proficient in English, Malay and Mandarin. 
•    Must be computer literate. 
 

Interested applicants are invited to e-mail  and provide detailed resume to us stating contact details, employment history (if any) and academic background, a recent passport-sized photograph, together with current and expected salary.


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