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Customer Care Specialist

Namiya Sdn Bhd Posted: 13 Month
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 - Responsible for running a company's customer care hotline.

- Efficiently address customer concerns and maintain a high customer retention rate.

- Provides customer service in a timely manner via several means which include email, face to face interaction, telephone and live chat.



- Has a good understanding of basic computer skills and the ability to learn how to use proprietary software quickly.

- Possesses the ability to communicate effectively in person, over the phone and via text.

- Exhibits self-motivation, the ability to multitask and pay close attention to small details

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