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IT Manager

Peoplelogy Group Posted: 1 Month
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Job Description

  • Oversee security of IT systems & infrastructure across the Organization and to ensure stability and availability of IT critical systems which have major impact to ensure business continuity.
  • Supervise & lead team members to achieve KPI in productivity.
  • Establish and improve the processes for IT security management system.
  • To administer and enforce IT Security Policies, Procedures, Standards and Process to all IT systems and networks and adherence to company policies and procedures.
  • To provide support on network administration, hardware/software installation, maintenance & implementation of PCs, servers, SAN/NAS storage, LAN/WAN/VPN network infrastructure and upkeep of Data Centres.
  • Responsible on providing resolution of network outages, incident management, customer consulting, vendor management, operational delivery, solution design, data centre and network capacity planning.
  • Monitor PCs, Network, Data Centres and LAN/WAN/VPN securities, system resources (such as CPU, RAM, disk space, Telco lines, server racks, Data Centre humidity and temperature) and performance using Monitoring tools
  • Ensure documentation, procedures and guidelines are up to-date.
  • Liaise with vendor on any PCs hardware/software, network LAN/WAN/VPN troubleshooting, Infrastructure support, availability of data centre facilities and problem solving.
  • Second level support for all systems, LAN/WAN/VPN connectivity and SAN/NAS storage.
  • Ensure periodic backup on PCs policies, Network and Infrastructure equipment configuration, verify backup and recovery procedures from time to time and ensuring cleanliness of data centre facilities.
  • Responsible for security & policy administration of nominated systems, ID management, program movement/version upgrade.
  • To manage information technology and computer system by planning, organizing, controlling and evaluating the operation of information systems and electronic data processing.
  • To increase work efficiency by eliminating / reducing waste through computerization by evaluating effectiveness and developing new systems to improve work process of the Company.
  • · Recommends IT strategies, policies and procedures by evaluating organization outcomes; identifying problems; evaluating trends and anticipating requirements.
  • Responsible in managing and supervise a team of technical service team on technical support, trouble shooting and maintenance of computer systems, printers, peripherals, networks and application software to ensure the high-quality service standard to internal customers through the management of administration and coordination work.

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