Malaysia landscape
Job Post
dreamcareerbuilder.com

Advertiser Account Manager

Seekers MY Posted: 13 Month
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Description:

RM 4000 - RM 5500 Monthly

*MUST HAVE*

  • At least 3 years proven account management experience in digital marketing industry or media buying agencies
  • Good understanding of the whole affiliate and digital marketing
  • Demonstrated ability to communicate, present and influence credibly and effectively at all necessary levels of the organization
  • Experience in delivering B-to-B and client-focused solutions
  • Have knowledge in affiliate marketing services to eCommerce

*OTHERS/ADVANTAGES*

  • Ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written English communications skills
  • Ability to prioritize among competing tasks
  • Excellent time and project management skills. You are always looking to improve inefficient processes
  • Good at Microsoft Office Suite and Google Apps
  • BA/BS degree in Business Administration, Sales or relevant field
  • Knowledge of affiliate platforms and programmes
  • Self-motivated and able to thrive in a results-driven environment
  • Natural relationship builder with integrity, reliability and maturity

*RESPONSIBILITIES*

  • The primary job of account manager centers on seeking new sales opportunities, and creating long-term, trusting relationships with the existing customers.
  • Serve as the lead point of contact for all customer account management matters
  • Acquire new sales opportunities and maintain strong, long-lasting client relationships
  • Help customers through email, phone, online presentations, screen-share and in person meetings
  • Negotiate contracts and close agreements to maximize profits
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Assist with challenging client requests or issue escalations as needed
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks
  • Enhance reputation of organization by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Liaise between the customer and internal teams

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