Malaysia landscape
Job Post
Intelek Staffing Services Sdn Bhd

Customer Care Consultant

Intelek Staffing Services Sdn Bhd Posted: 13 Month
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Description:

Position: Customer Care Consultant

Employment type: 1-year contract (renewable based on performance)

Industry: Telecommunication 

Work location: Shah Alam, Selangor

 

Job Description

 

  • Professionally and accurately handling inbound calls from customer pertaining to the company products and services' enquiries and complaints.
  • Responsible for keeping abreast of the product knowledge, marketing campaigns, systems, processes and technology content displays.
  • Interlanal training will be provided.

 

Job Requirements

 

  • SPM/Diploma or Degree holder with at least 1 year working experience customer service or relatewd industries.
  • Fresh graduates without working experience and encouraged to apply.
  • Excellent command in English and bahas Malaysia, both written and spoken
  • Ability to speak in Mandarin will be an added advantage
  • Pleasant personality and excellent interpersonal skills
  • Independent, positive attitude and highly motivated.
  • MUST be able to work in rotating shift, weekends and public holidays
  • Able to start immediately or with short notice is an added advantage
  • MUST be willing to work in Shah Alam

 

Salary Package

 

  • RM 1,800 - RM 2,000 (Basic Pay)
  • RM 500 (Language Allowance)
  • RM 500 (Shift & Transportation allowances)
  • RM 100 (Phone Line Subsidy)
  • 15 GB Free Monthly Internet Data
  • Performance Incentive (Max RM 1,250)
  • Overtime (OT) Allowance
  • AiA Medical Card
  • Free Staff Parking

 

sa/ops/mamk/(phone number)

job type: contract

basic salary:(phone number)


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