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Carmelitaco Sdn Bhd (CARMELITA)

Online Sales Admin

Carmelitaco Sdn Bhd (CARMELITA) Posted: 18 Month
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· Diploma / Degree in Business Management / Marketing / Administration or equivalent

· At least 1 – 2 years of working experience


Key responsibilities and accountability:

· Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.

· Answering incoming calls, taking messages, and redirecting call as required.

· Handling inquiry at social media platform such as FB/IG/WhatsApp.

· Replying customer online via social media platform

· Assist with online and offline marketing campaign when needed

· Data entry

· Work closely with marketing team and give support from time to time

· Carry out duty as a front liner by helping customers efficiently and in a friendly manner.

· Require a good knowledge of the products details & price.

· Regular follow up with customer to lead sales.

· Updating customer orders and data for delivery process.

· Work closely with marketing team to ensure every promotion / campaign will generate a good sale.

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