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Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd

Contact Centre Executive (immediate hiring)

Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd Posted: 18 Month
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Description:

Company: Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd

PIC: Ms.Gawri

 

Position: Call Centre Executive

Working Hour: Rotational shift hour

Working days: 5 and 1/2 dayBasic 

Salary: Up to RM 2,800

Other Benefits

  • Fixed Allowance
  • Shift Allowance
  • KPI Performance Incentives
  • Training provided

Job Responsibilities

  • Answering phone from customers professionally and responding to customer inquiries and complaints.
  • Researching the required information using available resources.
  • Handling and resolving customer complaints regarding product sales to customer service problems.
  • Providing customers with the organization's service and product information.
  • other duties as assigned.

Job Requirements

  • SPM/Diploma/Degree in any field
  • Minimum 1 to 2 years of working experience preferably in call center background or in the service industry
  • Excellent communication in English and Bahasa Malaysia, both written and spoken
  • Good computer skills and multi-tasker
  • Able to react effectively and calmly in emergencies
  • Preferably candidates who possess own transport.

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