Business Process & Innovations Lead

JOB OBJECTIVES
The role should manage the day-to-day planning and smooth operation of the BPI Team and offer innovative and efficient solutions.
DUTIES AND RESPONSIBILITIES
Project Management
•    Liaise with different stakeholders for any projects
•    Conceptualizes project idea and translates it into a process rationalization
•    Handles process migrations and document creation/development
•    Create tools to support efficient process migration
•    Creates SOPs
Business Process and Improvement
•    Process Mapping and Development
•    KPI Management / Achieves defined individual and team KPIs
•    Proactively implements improvement, correction, and prevention measures 
•    Process Gap Analysis
•    Standard Operating Procedures (SOP) Maintenance
•    Improves processes in terms of efficiency by utilizing Kaizen, Six Sigma, Lean, or similar methods 
•    Standardizes and re-engineers processes as well as their interfaces according to the overall process model
Automation and Efficiency
•    Automate repetitive data processing tasks
•    Develop scripts and tools to improve efficiency and reduce manual effort
•    Implement monitoring and alerting for data pipelines and systems
Data Quality and Governance
•    Implement data quality checks and validation procedures
•    Establish and enforce data governance policies
Data Analysis and Reporting
•    Collect and analyze data to support business decision-making
•    Develop and maintain comprehensive reports, dashboards, and visualizations
•    Identify trends, patterns, and insights from data analysis to inform strategic decisions
Solution Implementation
•    Assist in the development and testing of new business solutions
•    Support the implementation and deployment of new systems and processes
•    Provide training and support to end-users

Business Process & Innovation is support for operations through digital solutions and process rationalization to promote efficiencies

Interview process:
•    1st screening (Day 1): Technical Test and 2-3 rounds of interview (HR Supervisor and Operations Head)
•    2nd screening (Day 2): VP final interview
•    3rd screening (Day 3): President interview (optional)
Note: [Ttechnical test] please prepare, we want to know knowledge and efficiency in data visualization and Excel

EDUCATION AND QUALIFICATION
•    Bachelor/College Degree in Information Technology or a related field
•    Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau).
•    Experience in Automation
•    Experience with business process modeling and workflow analysis.
•    Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
•    Strong analytical and problem-solving skills.
•    3+ years of experience in business analysis, data engineering, or related field
•    Highly motivated, structured, and quality-driven individual who in parallel possesses strong initiative and excellent interpersonal skills.
•    Demonstrates Team collaboration and Team spirit
•    Excellent communication and interpersonal skills.

Transportation and communication allowance (fixed amount paid in the payroll)
2x a month company-paid for lunch
Eligibility for performance bonus for regular employees who have stayed with the company a minimum of 1 year. Average is at least 1 month's worth of salary
HMO with 2 qualified dependents

Work schedule: Monday to Friday 8:00 - 17:00