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Whitex Garments Sdn Bhd

Customer Service WFH IMMEDIATE START ......WHITEX

Whitex Garments Sdn Bhd Posted: 3 Days Work From Home
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Description:

IF YOU ARE INGTRESTED AND READY TO APPLY KINLDY SEND A MESSAGE ON TELEGRAM @Faril310

 

  • Promote quality service to customers and provide best solutions to customers’ needs
  • Handle and respond to customer calls, complaints and enquiries in an efficient, courteous, professional and tactful manner
  • Attend personally / face-to-face when necessary to resolve difficult / complicated cases
  • Compile Monthly Summary Reportings for Management’s Review
  • Present Quarterly Reportings for Management Review and Operations Meetings
  • Formulate Easy-Steps Customer Service Kit & Customer Service Cases Scenarios Manual for outlets.
  • Assist in the development, implementation, maintenance of policies, process flow and procedures for Customer Relationship Management software administration and its appropriate use.

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