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Job Post
Pure Color Tee Sdn Bhd

Customer Service WFH IMMEDIATE START

Pure Color Tee Sdn Bhd Posted: 18 Days Work From Home
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Description:

IF YOU ARE INTRESTED AND READY TO APPLY KINDLY SEND A MESSAGE ON TELEGRAM FOR MORE INFORMATION @Faril310

 

- Effectively and professionally manage customer queries (questions, concerns, complaints, requests, and feedback) via call, chat, e-mail, reviews, comments, and other form of communication media on the eCommerce channels and platforms we manage.

- Liaise with relevant parties, both internal and external, to ensure timely, efficient, and effective course of action for customer queries.

- Strategically form a well thought, thoroughly guided, and most appropriate resolution to customer queries that is effective, efficient, and timely.

- Establish stronger customer relationships through courteous pre-sales services and post-sales follow-ups.

- Participate in learning programs, seminars, and classes for continuous knowledge gain on the latest industry trends and best practices.

- Any other duties as assigned by the management.


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