Singapore landscape
Job Post
dreamcareerbuilder.com

Customer Service Manager (IMMEDIATE START)

VILLAGE HOTEL BUGIS Posted: 27 Days Work From Home
Flag job 🏴

Description:

IF YOU ARE INTRESTED AND READY TO APPLY KINDLY SEND A TEXT VIA TELEGRAM @Munirahbinte10

  • Manage and lead the customer service team to deliver exceptional support and satisfaction.
  • Articulate information clearly and effectively to address customer queries and concerns.
  • Respond to personal data protection questions with expertise and ensure compliance with relevant regulations.
  • Review and standardise all customer service replies to maintain a consistent and high-quality service level.
  • Train and mentor team members on best practices and data protection protocols.
  • Monitor customer feedback and implement strategies for continuous improvement.
  • Collaborate with other departments to resolve complex customer issues.
  • Proven experience in a customer service management role.
  • Strong communication and interpersonal skills.
  • Knowledge of personal data protection laws and regulations.
  • Completion of a course in data protection is preferred.
  • Excellent organizational and problem-solving abilities.
  • Ability to work under pressure and handle challenging situations with professionalism.
  • Detail-oriented with a commitment to maintaining high standards.

Flag job 🏴