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Front Desk Receptionist IMMEDIATE START

HOTEL 81 ORCHID Posted: 6 Days Work From Home
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NOTE : IF YOU ARE A HIGHLY MOTIVATED & ORGANIZED INDIVIDUAL WITH INTEREST IN STRESS FREE FLEXIBLE WFH JOB, WE ENCOURAGE YOU TO APPLY FOR THE POSITION VIA TELEGRAM: @WONGYEEN1973 . We are currently seeking a cheerful and self-motivated candidate to join our team as a Front Desk Receptionist. If you have experience in front desk management, and possess a dynamic and outgoing personality, we would love to hear from you. . Main Responsibilities: • Customer service including welcoming patients, handle patient inquiries (phone, email, walk-in etc.) • Book appointments, process payments and issue invoices • Maintain cleanliness and appearance of the clinic’s reception and other related areas • Ensure continuous operation of the clinic and stock-taking • Respond to, resolve and/or escalate issues as required (claims, schedule conflicts, last minute cancelations) • Acquire strong working knowledge of the organization's services and staff members • Work closely together with colleagues to ensure the best experience for patients • Other ad hoc tasks as assigned by the Clinical Directors . Requirements: • Possess great customer service skills, is dynamic, self-driven, professional and reliable • Excellent communication skills, well versed in written and spoken English and Chinese • Good computer skills with knowledge using Microsoft Office applications • Ability to work in a dynamic environment and multi-task

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