CUSTOMER SERVICE REPRESENTATIVE - LOCAL ACCOUNT

Qualifications:

• Completed High school (old or new curriculum)
• Filipino Citizen, or hold relevant residence status
• Amenable to working onsite (office-based)
• Good to excellent in verbal, listening, and communication skills.
• with BPO experience is a plus 

Job Responsibilities

• Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
• Greeting customers in a friendly, professional manner using the suggested script.
• Answering telephonic and e-mail inquiries in a timely manner.
• Deferring queries to your line manager if you are unable to answer them

Further details will be discussed during the interview.
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