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Job Post
Metacom

Local Financial Campaign - TagLish and Dayshift

Metacom Posted: 20 Days
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Description:

Job Responsibilities:

  • Answers phone calls and provides important information/ assistance to clients.
  • Checks mail, fax and internet mail to provide customer assistance.
  • Manages computer/on-line guidelines for the purpose of responding to customer queries..
  • Communicates with customer on the phone or using written correspondence to take care of concerns.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
  • Follows escalation procedures as needed.

Job Requirements

  • Completed 2 years in College
  • With 3 months Call Center Experience
  • Good Communication Skills
  • Amenable to work Onsite in Taguig
  • At least 18 years old and above

 


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