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Metacom BPO

Customer Service Representative for Retail Account

Metacom BPO Posted: 1 Month
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Description:
Call Center Agent Hiring in Quezon City! Salary and benefits: - Up to 21,000 monthly - 13th-month pay - Paid time off and holiday benefits - HMO on day 1 Work Setup: ONSITE Work Location: Quezon City Qualifications: - BPO experience is not required but it's a plus - Good to excellent English communication skills - Amenable to work onsite - At least HS / SHS graduate - Amenable to work in shifting schedule - Availability to work flexible schedules, including evenings, weekends, and holidays, if required| Job Responsibilities of a Call Center Agent: Address customer inquiries professionally and promptly through phone, email, or chat channels. Offer information on our products and services, addressing customer concerns and questions. Strive for positive resolutions when handling customer complaints and issues. Record and maintain detailed and accurate information about customer interactions and transactions. Ensure a seamless customer experience by collaborating with team members and different departments. Stay informed about company products, services, and policies to provide accurate information to customers. Foster a positive and collaborative work environment. APPLY NOW!

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